Zoom Video Communications, Inc., is a pioneering cloud-based video collaboration company. In 2019, the company held a successful initial public offering (IPO), which founder Eric S. Yuan has called its "high school graduation." To continue to appeal to consumers and thrive among intense competition, Zoom should follow a three-pronged strategy:
- Innovate their products;
- Form corporate partnerships; and
- Grow global marketing and sales.
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Please reach me on LinkedIn or Twitter with your thoughts, questions, and comments. As a disclaimer, I have no ties to Zoom except as a user. This paper was for my core Kelley MBA program business strategy class in December 2019.